Services Division
Services Division is the face of Queensland Transport in the community.Our services and products are provided through a network of service centres, offices and field-based activities in metropolitan, regional and rural Queensland—including a call centre and online customer services.
Services Division also provides support functions for the whole department.
Our services and products relate to:
- driver and industry licensing, accreditation and authorisation
- vehicle and vessel registration and safety
- passenger transport activities including bus, taxi, ferry and community and school transport services
- community-based road safety initiatives and the school crossing supervisor scheme
- regional transport infrastructure planning and management, including boating facilities and state boat harbours
- compliance activities including on-road enforcement, vehicle inspections, investigations and audits
- disaster management coordination (part of the State Disaster Management System) in partnership with the Department of Main Roads and QR.
Partners:
- local, state and federal government departments
- industry organisations.
Current projects:
- The 'get online, save time' program—providing more transactional and information services on the internet. Current internet services include:
- change of your address
- registration payment
- camera detected infringement notice payment
- driver test and vehicle inspection bookings
- replacement of registration certificates and labels
- 'Vcheck' second-hand vehicle identification, history and status information service.
Achievements:
- the introduction of online driver licence payment
- the introduction of online registration quote
- the introduction of 10 more supervised school crossings across Queensland.
Last updated 14 July 2008
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