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Online Services Help

Here are some tips to assist you if you are having problems using our online transaction services:

• Our online services facility is optimised for Internet Explorer (version 5.5 or higher) and a 1024 x 768 screen resolution.

• We recommend you contact your internet service provider (ISP) if you are experiencing connection problems.

• If an error message has been displayed requesting you to contact us, or if you are having trouble completing your online transaction, phone us on: 13 23 80^b.

• If you still cannot access our online services facility, you may be experiencing a technical problem. Please email: webtechsupport@transport.qld.gov.au or phone us on: 13 23 80^b.  Our support lines are available 8.30am to 5.00pm EST (GMT +10) Monday to Friday, excluding public holidays.

^bOperates Monday to Friday 8am to 5pm EST (GMT +10) excluding public holidays. Local call charge in Australia. Higher rates apply from mobile phones and payphones. For international callers phone +61 7 3834 2011 this service operates Monday to Friday 8.30am to 5pm EST (GMT +10) excluding public holidays.

Last updated 18 July 2008

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© The State of Queensland (Queensland Transport) 2008.

Queensland Government