Disability Service Plan
Disability Services Act 2006
The Disability Services Act 2006 provides a strong foundation to promote the rights of people with a disability, increase their wellbeing and community involvement. It includes measures to safeguard the rights and safety of people with a disability and combines with existing systems to improve the quality of services they receive.
The Disability Services Act 2006 actively encourages greater inclusion of people with a disability by requiring all government departments to develop and implement a 'disability service plan'.
Disability service plan
The disability service plan (PDF**, 394KB) (the plan) developed by Queensland Transport describes the way the department is working towards providing appropriate services and facilities for people with a disability, their families and carers.
The plan outlines actions we are taking to strengthen access to services for people with disabilities. These actions are in the areas of:
- community engagement processes
- communication processes
- policies and procedures
- complaints management
- access to public buildings under our control
- recruitment and retention strategies
- influencing attitudes and increasing our employees' awareness of disabled people's rights.
The following documents provide more information:
If you wish to comment or provide feedback on the plan, please contact the Accessibility and Concessions Policy Unit on +61 7 3167 4388a or email: ptaccessible@transport.qld.gov.au.
aHigher rates apply from mobile phones and payphones. If calling outside of Queensland, STD rates will apply.
**While this department has taken every possible precaution with the creation of these files, they are downloaded and used at your own risk. Adobe Reader is required to open and print Portable Document Format (PDF) files and is free to download from http://www.adobe.com/products/acrobat/readstep2.html. Various tools to enable access to these files for people using a screen reader can be found at http://access.adobe.com. Further information is available from our "Help with downloading, reading and printing PDF" web page.
Last updated 20 February 2008
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