Secure taxi ranks
Secure taxi ranks are in operation in a number of areas across Queensland.Eleven secure taxi ranks operate in the Brisbane central business district and Fortitude Valley and Caxton Street precincts. The Department of Transport and Main Roads, in conjunction with the Taxi Council of Queensland and Brisbane's two taxi booking companies, Black and White Cabs and Yellow Cabs, have put these ranks in place to improve patron safety at night.
There are seven secure taxi ranks in Brisbane city for ordinary taxi services, and four dedicated to the new NightLink FlatFare Taxi Service.
The seven secure taxi ranks for ordinary taxi services are located at:
- Treasury rank (corner of George and Queen Streets)
- Albert Street rank (Corner of Albert and Elizabeth Streets)
- Edward Street rank (Edward Street approaching Elizabeth Street)
- Eagle Street rank (Eagle Street outside Friday's Nightclub)
- McWhirters rank (Wickham Street outside of McWhirters)
- Ann Street rank (Ann Street outside Katmandu)
- Caxton Street rank (Caxton Street outside the Caxton Hotel).
The four dedicated NightLink FlatFare taxi ranks are located at:
- George Street (at head of Treasury secure rank)
- Eagle Street (at head of Eagle St secure rank)
- Edward Street (at head of Edward St secure rank)
- Warner Street in Fortitude Valley (approaching Wickham Street).
There are also a further 13 secure taxi ranks being trialled at the following regional locations.
The Gold Coast:
- Cavill Avenue (outside Fiddlers Green)
- Orchid Avenue (outside Dolphin Arcade)
- Oasis Precinct (at top of Broadbeach Mall).
The Sunshine Coast:
- Caloundra (Minchinton Street approaching Bulcock Street)
- Mooloolaba (outside Oceans on the Esplanade)
- Noosa (outside car park between Noosa Parade and Hastings Street).
Townsville:
- Flinders Street East (outside the disused Sunferries terminal).
Cairns:
- Lake Street (outside the Ergon Building).
Mackay:
- Wood Street (approaching Victoria Street)
Rockhampton:
- Corner of East and Denham Streets (outside Stewarts Department Store)
Ipswich:
- Brisbane Street (outisde old Baptist Church — soon to be a 24 hour McDonald's)
Toowoomba:
- Margaret Street (outside Fibber Magees)
FlatFare taxi services are also provided at a number of ranks in regional centres:
- Gold Coast — south side of Cavill Avenue (opposite Fiddlers Green)
- Sunshine Coast — Mooloolaba Esplanade (at head of the Esplanade secure rank)
- Townsville — Flinders Street East (outside Bullwinkles nightclub).
Secure taxi ranks are staffed by experienced taxi rank marshals and security guards, and in some locations, CCTV surveillance is in place.
At a secured taxi rank, patrons can expect:
- to queue in an environment that is free from unruly and inappropriate behaviour
- an organised supply of taxis to the rank to meet demand
- management of the flow of passengers and organisation of share rides as required
- answers to customer queries about routes and fares.
Abusive or inappropriate behaviour towards taxi rank marshals, security guards or other patrons waiting in a secured taxi rank queue will not be tolerated. People who behave in this manner will be asked to leave the rank and police will be called in cases of continuing abusive or inappropriate behaviour.
Over time, the Department of Transport and Main Roads will work with all local councils to implement a range of security upgrades at secure taxi ranks, including installation of improved lighting, better signs and street furniture.
Secure taxi rank maps
- Secure taxi rank locations in Brisbane's inner city (PDF**, 282KB)
- Secure taxi rank locations on the Gold Coast (PDF**, 1.04MB)
- Secure taxi rank locations on the Caloundra (PDF**, 153KB)
- Secure taxi rank locations on the Mooloolaba (PDF**, 152KB)
- Secure taxi rank locations on the Noosa (PDF**, 175KB)
- Secure taxi rank locations on the Cairns (PDF**, 242KB)
- Secure taxi rank locations on the Townsville (PDF**, 227KB)
- Secure taxi rank locations in Mackay (PDF**, 169KB)
- Secure taxi rank locations in Rockhampton (PDF**, 133KB)
- Secure taxi rank locations in Ipswich (PDF**, 135KB)
- Secure taxi rank locations in Toowoomba (PDF**, 136KB).
**While this department has taken every possible precaution with the creation of these files, they are downloaded and used at your own risk. Adobe Reader is needed to open and print Portable Document Format (PDF) files and is free to download from http://www.adobe.com/products/acrobat/readstep2.html. Various tools to enable access to these files for people using a screen reader can be found at http://access.adobe.com. Further information is available from the "Help with downloading, reading and printing PDF".
Last updated 02 October 2009
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